RAVE SAFE will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
The place of delivery is the address that the consumer has provided to RAVE SAFE.
All delivery terms are indicative. The consumer can not derive any rights from any periods mentioned. Exceeding a term does not entitle the consumer to compensation.
In the event of termination, RAVE SAFE will refund the amount paid by the consumer as soon as possible. This is within 14 days after dissolution.
If delivery of an ordered product proves to be impossible, RAVE SAFE will endeavor to make a replacement article available. At the latest at the time of delivery, it will be stated in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded.
The risk of damage and loss of products rests with RAVE SAFE. That is until the moment of delivery to the consumer. Or a representative appointed and made known to RAVE SAFE, unless expressly agreed otherwise.